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Returns and Warranty

Click here for Warranty and Return info

 

100% Satisfaction Guarantee:

Heat Wave Visual® Products are guaranteed. If you don’t love them, we’ll take em back. They are also warrantied against manufacturer defects and breakage for 60 days from the date it was received. We will replace any defective or malfunctioning part at no charge. Scratched lenses or other wear and tear as a result of normal use are not covered by this warranty. For warranty claims please e-mail us info@heatwavevisual.com

-California residents, please read the Proposition 65 warning

WARNING & DISCLAIMER

The Heat Wave goggle offers a certain degree of eye protection for use in motorsports, but they do not guarantee complete protection in every situation. It is crucial to securely fit the lenses into the frame for optimal performance. It's important to note that motorsports, namely motorcycle and UTV riding is inherently dangerous, and relying solely on these goggles does not ensure safety or prevent accidents or injuries. Please be aware that our goggles were not specifically designed to protect against hard objects or in the event of a fall. Heat Wave Visual Inc. cannot be held responsible for any injuries sustained while using our goggles. Additionally, it is not recommended to use tinted lenses in low-light conditions such as nighttime or twilight. While our goggles provide enhanced protection against small particles, they are not designed to prevent injuries caused by high-energy impacts or severe bending, twisting, torsion, or crushing forces resulting from collisions. It's crucial to understand that no protective goggles can offer complete protection against all types of injuries.

Care Instructions:

Your Heat Wave Visual® frames and lenses feature coatings that require special care to avoid scratching. Clean lenses only with provided microfiber bag / cloth. If the frame or lens needs additional cleaning use only mild soap and water, or a designated optical cleaning solution. Cleaning lenses with anything other than the provided cloth can scratch or damage the lens and coating. Scratched lenses are not covered under warranty. Always store sunglasses in provided bag, and preferably in a cool dry space, away from excessive heat (such as the dashboard of your car) or direct sunlight.

 

Due to the various chemicals and compounds found in beauty, skin and hair care products it is recommended to keep glasses and lenses clear from creams, sunscreen, makeup, deodorizers, sprays, aerosols, etc. If glasses come in contact with these products, the goggles should be rinsed and cleaned immediately.

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How to remove and install lenses:

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How to install laminated tear offs: