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Returns and Warranty

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100% Satisfaction Guarantee:

Heat Wave Visual® Products are guaranteed. If you don’t love them, we’ll take em back. They are also warrantied against manufacturer defects and breakage for 60 days from the date it was received. We will replace any defective or malfunctioning part at no charge. Scratched lenses or other wear and tear as a result of normal use are not covered by this warranty. For warranty claims please e-mail us

All Heat Wave Visual® eyewear devices feature ANSI (American National Standard institute) compliant markings to indicate the model’s suitability for certain uses. Eyewear marked as ‘Z80.3’ should never be used for anything other than general fashion use.

Sunglasses with Z80.3 marking meet the ANSI requirement for nonprescription general use/fashion sunglasses and eyewear. Each pair features 100% UVA/UVB blocking and shatter-resistant lenses.

Heat Wave Visual® models marketed as 'Z87' or ‘Z87+’ compliant adhere to the fundamental requirements of the ANSI Z87.1-2020 guidelines. Below are the relevant requirements concerning impact resistance, coverage area and markings according to section 5 of the ANSI/ISEA Z87.1-2020 standards:

5. Fundamental Design Requirements for All Protectors
All protectors shall satisfy all applicable requirements of Section 5. Unless otherwise stated, all values for measurements are to be considered as nominal.

5.2.1 Drop Ball Impact Resistance
When tested in accordance with Section 9.6, the protector shall fail if any of the following occur when impacted by a 25.4 mm (1 in.) diameter steel ball when dropped from a height of 127 cm (50 in.):
•lens (lens only) fractures
•piece fully detached from the inner surface
•projectile penetrates the inner surface
•lens not retained

5.2.4 Minimum Coverage Area
The frames, lens housings or carriers and lens(es) shall cover in plain view an area of not less than 40 mm (1.57 in.) in width and 33 mm (1.30 in.) in height (elliptical) in front of each eye, centered on the pupil centers of the test headform. Frames, lens housing or carrier and lens(es) designed for small head sizes shall cover in plain view an area of not less than 34 mm (1.34 in.) in width and 28 mm (1.10 in.) in height (elliptical), centered on the pupil centers of the test headform.

5.3.1 Required Protector Markings
All protectors shall bear the permanent and legible markings. Markings for lens type and use applications shall be required only when claims for protection against the hazard or indicated use are made by the manufacturer.

Any Heat Wave Visual® eyewear device marketed as ‘Z87+’ compliant meets or exceeds the ANSI Z87.1-2020 lateral protection and impact requirements. All Heat Wave Visual ‘Z87+’ devices meet the drop-ball test as specified in ANSI Z87.1-2020 section 5, in addition to the High-Mass and High-Velocity impact tests. Both High-Mass and High-Velocity tests require lateral protection provided by use of the removable Heat Wave Visual side shields or protection provided by the frame itself.

All Heat Wave Visual® models marketed as ‘Z87’ or ‘Z87+’ are stamped with ANSI Z87.1-2020 compliant markings on the temples and lens, any additional side shields are marked with a ‘Z87+’. Any Heat Wave Visual product not bearing ANSI Z87.1-2020 compliant marks are not suitable for use as a protective eyewear device. Any Heat Wave Visual devices bearing ‘Z87’ or ‘Z80.3’ markings do not meet ANSI Z87.1+ requirements.

Each production run of all ‘Z87’ and ‘Z87+’ models are tested to meet the highest ANSI impact requirements; additional side shields are offered and necessary to comply with the higher coverage standards of Z87+. This gives the customer the flexibility to use side shields when lateral protection is required. It should be noted that OSHA requirements and ANSI standards are not necessarily the same - which is why we always suggest that customers consult their safety supervisor regarding acceptable eyewear.

In summary; the ANSI Z87.1-2020 standards cover a wide range of devices and uses, each with their own testing and marking requirements. We specify which models meet the Z87 or Z87+ requirements, but Heat Wave Visual® does not market or make claims to meet any other ANSI Z87.1 special use requirements.

Impact resistant eyewear does not imply that it is unbreakable and does not provide unlimited eye protection. Unmaintained, scratched, abused, misused or damaged eyewear can reduce impact protection. It is the wearers responsibility to make a visual inspection on glasses before each use. Protection devices (Z87 devices) which exhibit broken parts, distortion, chipping, cracking, excessive scratching or other defects are unsuitable for use and should never be worn. In the occurrence that glasses have come in contact with any harsh chemicals discontinue use at once. Lastly, if an impact has occurred the use of the eye-wear is not permitted at any time, and the glasses should be discarded or replaced.

Heat Wave Visual® eyewear devices marketed as ‘Z87’ or ‘Z87+’ are not suitable for protection against chemicals, or use requiring side shields, or as substitutes for goggles. Devices with tinted lenses should never be used indoors or other low light scenarios where deemed unsuitable.

Disclaimer Protective eyewear does not provide unlimited protection. In the occupational or educational environment, protective eyewear is not a substitute for machine guards and other engineering controls. Eye protection should not be relied on to provide complete protection against hazards, but can and should be used in conjunction with machine guards, engineering controls, proper training and safe practices.

Since glasses can fit each wearers face differently it is the responsibility of the wearer to ensure that the eyewear fits and stays secure properly. It is the wearers responsibility to exercise extreme caution in the selection of appropriate eye protection and to ensure they are in compliance with standards.

Glasses being worn as safety glasses / protection devices are to remain as assembled and received by Heat Wave Visual®. Disassembly of any glasses with Z87 or Z87+ markings at any time voids any and all safety claims and Heat Wave Visual cannot guarantee structural integrity, or impact resistance claims.

Not suitable for:
Impact: Chipping, grinding, machining, masonry work, riveting, and sanding
Heat: Furnace operations pouring, casting, hot dipping, gas cutting, and welding.
Chemicals: liquids, acid and chemical handling, degreasing, plating,
Dust: Woodworking, buffing, or other general dusty conditions.

Care Instructions:

Your Heat Wave Visual® frames and lenses feature coatings that require special care to avoid scratching. Clean lenses only with provided microfiber bag / cloth. If the frame or lens needs additional cleaning use only mild soap and water, or a designated optical cleaning solution. Cleaning lenses with anything other than the provided cloth can scratch or damage the lens and coating. Scratched lenses are not covered under warranty. Always store sunglasses in provided bag, and preferably in a cool dry space, away from excessive heat (such as the dashboard of your car) or direct sunlight.

Due to the various chemicals and compounds found in beauty, skin and hair care products it is recommended to keep glasses and lenses clear from creams, sunscreen, makeup, deodorizers, sprays, aerosols, etc. If glasses come in contact with these products, the glasses should be rinsed and cleaned immediately.

Arm Removal:

Most Heat Wave Visual® sunglasses feature a hardwareless hinge design that allows for no hassle customization and assembly on the fly. With the twist of your wrist you can snap arms in-and-out of place. No screws or tools required. So even if life decides to deal you a wicked curve-ball and your shades are slammed, sat on, etc. it’s rarely a game ruiner. Just snap the arms back into place and you’re good to go.

How to remove Heat Wave Arms 1
With the frame facing away from you and the arm fully extended grab the arm near the hinge firmly with your dominant hand, while holding the frame with your non-dominate hand.
How to remove Heat Wave Arms 2
Then holding both the frame and arm securely simply twist the arm, rolling the arm off of the ball hinge.

Arm Install:

It is recommended that arms always be removed and installed in the same direction to increase the longevity of the hinge system. Always remove/install arms fully extended. Removing them at an angle, or when folded can cause premature wear or damage to both the arm and frame. Heat Wave Visual® replacement arms are available in our arms collection here.

How to remove and install lenses:

Most Heat Wave Visual® glasses feature removable lenses allowing you to swap lenses in and out to adapt to any situation, from to day to night and everything in-between Heat Wave Visual® has your eyes covered.

How to remove Heat Wave lens 1
Holding the frame from the rear use your thumbs to firmly press the lens outwards.
How to remove Heat Wave lens 2
Push the lens completely through the frame until it is fully popped out. (Don't worry, you will not break the lens or frame.) Repeat this motion for both sides.
How to install Heat Wave lens 1
To install the lens grab the frame from the front and use your non-dominant thumb to pop the lens in starting towards the nose bridge.
How to install Heat Wave lens 2
With your dominant thumb apply pressure around the perimeter and guide the remainder of the lens into place. Inspect to ensure that the lens is fully seated in its channel and clean with microfiber before use.

Just like our arms, a wide variety of Heat Wave Visual® lenses are available with different filters, tints and coatings and can be found and purchased in our lens collection here.

Also check out our video on this here:

How to side shields:

Slide on protection with the side shields. Simply push on and pull off.

How to install Heat Wave side shields
To attach the side shields to your sunglasses simply slide them on from the rear of the arm until it snaps into place on top of the hinge.
How to remove Heat Wave side shields
Close the arms half way exposing the edge of the side shield. Push up under exposed edge of side shield to release side shield lock on arm and at the same time push the side shield back sliding it off the arm.

How to Future Tech Lens Swap:

Changing out your Future Tech lens is easy and requires no tools, just grip and rip.

How to remove Future Tech Lens
Grip the frame from the side shield and firmly pull lens out. If you're right handed, grip with your left and rip with your right, and vise versa.
How to install Future Tech Lens
To reinstall the lens into your Future Tech simply insert lens into upper lens channel, then click side mounts into place. If you're brow window is flush with the frame it's installed properly.